Legal

Privacy policy

1. Introduction

Welcome to Datafeed! We’re delighted you’re using our services. This page explains our Privacy Policy (the “Policy”), which sets out how we collect, use, share, and protect your information when you use our Service.

This Policy applies to Datafeed ICG B.V. (referred to as “Datafeed”, “we”, “us” or “our”), a company registered at Strawinskylaan 3051, 1077 ZX Amsterdam, The Netherlands (registered with the Chamber of Commerce under number 96501847). It covers our website; datafeed.website, our web form; datafeed.paperform.co, and our platform; datafeed.sharefile.eu, and applies when you visit it on any device such as a computer, tablet, phone, or smartwatch (“Computer”). We handle your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection legislation.

By using our Service, you agree to the collection and use of your data as described in this Policy. It applies to all visitors, users, and anyone else who accesses our Service (“Users”). We also offer you the option to adjust your privacy settings at any time.

Privacy settings

2. What information do we collect?

Information you provide directly
We collect any information you give us directly. This includes:
• Any communications between you and Datafeed (for example, emails about our Service);
• Details you provide when you submitting a web form (such as your name, email address, business address, information related to your service request and payment information).

Log file information
Every time you visit our Service, your browser automatically sends us certain information. This includes:
• Your computer’s Internet Protocol (IP) address,
• The type and version of your browser,
• The pages you visit on our Service,
• The date and time of your visit,
• The length of time you spend on each page,
• Other similar statistics.

Analytics services (non-personal data only)
We use third-party analytics tools to understand how people use our Service. These tools collect non-personal data such as:
• The pages you visit,
• Browser add-ons and other similar information.

They use ‘cookies’—small text files placed on your device—to collect anonymous data about your usage. Cookies cannot harm your device or files. The data collected is combined with information from other users so that no single individual can be identified. For example, Google Analytics sets a persistent cookie on your browser, but only Google can use that cookie according to its Terms of Use and Privacy Policy. You can disable cookies to stop Google Analytics from recognising you on future visits.

Remarketing
We also use remarketing services to show you ads on third-party websites after you’ve visited our Service. Both we and our third-party partners use cookies to tailor and improve these ads based on your previous visits.

3. How and why do we process your data?

Purpose of processing data
When you use our Service, you leave certain information with us. This may include:
• Personal details (such as your name, email address, business address, information related to your service request and payment information) needed to make our services available to you.
• Technical details about your device (such as your IP address, browser type, and operating system) which help us improve our services.

Legal basis for processing data
We process your personal data on the following legal bases:
• To fulfil our agreement with you,
• To protect our legitimate interests,
• To comply with legal obligations, or
• With your consent.

We only use your personal data as far as is necessary to meet the purpose for which it was collected.

How we use your information
We use your data to help us run and improve our Service. This includes:
• Automatically saving your details in our web form so that you can resume later and don't have to re-enter them on future visits. This information is not shared, nor can we access it, nor is it available to on any other device;
• Providing, testing, improving, and monitoring our Service;
• Tracking visitor numbers, traffic trends, and user demographics;
• Diagnosing or fixing technical problems; and
• Developing and testing new features.

How we share your information
We adhere to the principle of minimisation, which means that we only share what is relevant to the project in order to provide our services.

Change of control
If we sell or transfer Datafeed or any of our assets (for example, during a merger, acquisition, bankruptcy, dissolution, or liquidation), your information may be included in the transaction. The new owner will be required to follow the commitments set out in this Privacy Policy.

Legal requests and preventing harm
We may be required by law to access, keep, or share your information (for example, in response to a search warrant, court order, or subpoena) if we believe it is necessary. We may also share information to:
• Detect, prevent, and address fraud or other illegal activities;
• Protect you, others, or ourselves, especially during investigations;
• Prevent death or serious bodily harm.

In such cases, your information might be stored or processed for longer periods as needed.

Safety and security
We have implemented state-of-the-art technical and organisational measures to protect your information from loss or unauthorised access. These include, but are not limited to, end-to-end encryption, secure file transfer and storage protocols, and partnering with service providers that adopt no less than the industry's leading measures to ensure confidentiality and compliance. However, as we (all) rely on other service providers, we cannot guarantee that your information will be completely secure in transit or on our Service. Please do your part by keeping your own access details secure. We are not responsible for the security measures of other organisations.

International transfer
Your information may be stored and processed on computers outside your country, where data protection laws might differ. If you are not in the European Economic Area (EEA) and choose to provide us with your data, you agree that it will be transferred to and stored in the European Economic Area (EEA).

Retention period
We only keep your personal data for as long as is necessary to achieve the purpose for which it was collected, or as required by law.

4. Your rights to inspect and correct your data

If you wish to know what data we hold about you or need to correct or remove any information, please use the form below.

Access to your data

We respect your right to understand the data we hold about you. Please complete the form below to request access. Rest assured, your email address will be used solely to process your request.

Access to my data
Access to my data
Delete my data
Change my data

5. Third-party applications, websites, and services

Our Privacy Policy does not cover the practices of third-party applications, websites, or services that you may access through links on our Service. Once you leave our Service, any data you share is subject to that third party’s own policies and practices.

6. Children’s privacy

Our Service is not aimed at children under the age of 13 or 16 (depending on the applicable EU rules). We do not knowingly collect personal information from children under these ages. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately. If we discover that we have collected data from a child without proper consent, we will remove it from our servers.

7. Changes to this privacy policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Changes take effect as soon as they are published.

8. How to contact us

If you have any questions about this Privacy Policy or our Service, please email us at:
legal@datafeed-icg.com